RETURN POLICY
We want you to be completely satisfied with your purchase. If you're not happy, we’re here to help.
🕒 RETURNS
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You may return items within 30 days of delivery.
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Items must be unused, in original condition, and in the original packaging.
🚫 NON-RETURNABLE ITEMS
The following items cannot be returned:
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Clearance or final sale items
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Used gear or apparel
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Opened first aid or survival items
📦 HOW TO RETURN
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Email us at info.globalsupplyindustries@gmail.com with your order number and reason for return.
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We’ll respond with return instructions and a return authorization.
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Once we receive and inspect your return, we’ll issue a refund to your original payment method.
💰 REFUNDS
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Refunds are processed within 5–7 business days after we receive your return.
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Original shipping costs are non-refundable.
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The buyer is responsible for return shipping unless the item was damaged or incorrect upon arrival.
⚠️ DAMAGED OR WRONG ITEMS?
If your item arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll make it right with a replacement or full refund.
🛒 IMPORTANT NOTE FOR WALMART PURCHASES
If you purchased a GSI product through Walmart, please return it directly to Walmart in accordance with their return policy.
We can only process returns, exchanges, and refunds for orders placed through the official GSI website.